Frequently Asked Questions

Using the App

Is there a web app?

Yes! We have released the SiteDocs Web App (Beta) where you can fill out and sign Forms and Resources, just like the mobile app. More features and functionality are coming soon.

Can I use my own safety forms?

Yes, our custom form builder can handle just about any form you throw at it and you can make SiteDocs look and feel familiar to the forms your workers are accustomed to. You can even upload your company's logo into your SiteDocs account so it is included on all of your signed forms!

 

What if I don't have an internet connection? Is there an offline mode?

Yes, SiteDocs will work offline!

All forms are stored locally on the mobile device while in offline mode and are synced with the server once you are able to reconnect to internet service.

If you are using multiple SiteDocs accounts on a single device, just remember to empty the form queue completely before switching accounts.

 

Is there a smartphone app?

Yes!  SiteDocs is available on iOS and Android.

 

Pricing

How much does SiteDocs cost?

Fill out and submit our Get a Quote form and we will give you a call to get you a price quote that fits your company size and needs.

 

Data & Storage

Where are my files stored? Is my data safe?

All data is stored on redundant data servers securely hosted by Microsoft Azure.

Microsoft says this about their standards:  "Azure meets a broad set of international and industry-specific compliance standards, such as ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards like Australia IRAP, UK G-Cloud, and Singapore MTCS."

SiteDocs also does a separate daily backup to Amazon Web Services.

 

Can I store SDS/WHMIS?

Yes, you can save your SDS and WHMIS documents as single PDF files and upload them into your Resources section. There you can view, sign, save, and share them. In fact, you can upload and categorize any document you need to into the Resources section - it's completely customizable!
 

COVID-19

How can I use SiteDocs during the COVID-19 pandemic?

Paperless safety management is naturally safer than using paper by implementing social distancing, keeping workers updated, and facilitating remote work. Visit our COVID-19 page to learn more.

 

Have more questions? We can help.

Contact Us

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