Zonge’s ISO Certification Process Gets Streamlined & Offline Mode Boosts Efficiency with SiteDocs.

Learn how Zonge Engineering and Research Organization, a geophysical exploration leader in Australia, used SiteDocs to improve their field operations. They focused on enhancing ISO45001 Safety and ISO9001 Quality Standards certification processes. Additionally, they strengthened team communication around offline mode optimisation.

The Challenge

Zonge faced significant challenges in managing its field operations spread across remote areas, especially due to frequent connectivity issues. The need for timely access to data was critical for effective decision making and ensuring safety compliance.

These challenges were most evident in vehicle maintenance and managing quick crew turnarounds, which allowed minimal time for planning repairs. Additionally, other processes were burdened by extensive administrative tasks, including annual paperwork reviews that were sometimes incomplete.

A bushfire erupted near a remote team that was a four day drive out of cell data range. The head office updated the team on bushfire procedures remotely via SiteDocs using satellite phone synchronisation.

The Solution

SiteDocs proved to be a superior solution, outperforming competitors with its robust offline capabilities and customisable features. Field crews could seamlessly submit critical data even without connectivity, ensuring nearly real-time reporting. Even the most remote team only needed occasional connection via satellite phone to have completely up-to-date resources. Push notifications prioritised alerts, enhancing communication and end-to-end ISO compliance tracking.

SiteDocs has transformed field operations with end-to-end oversight into our safety program, ISO compliance, and offline mode excellence. The field crew are bought in because we’re able to easily customise the platform ourselves as they provide feedback.

Teal Watkins, Zonge Engineering Ltd.

The Impact

The adoption of SiteDocs revolutionised Zonge’s field operations, offering end-to-end oversight. Real-time synchronisation and push notifications have minimised delays, facilitating proactive safety management.

Clients who need frequent visibility are served with automatic emails on critical processes. Enhanced ISO compliance visibility and platform customisation further streamlined operations, fostering a culture of safety and efficiency.

The business development team is looking forward to sharing safety visibility as part of their commitment of service going forward.

In short, I can actually see what’s happening. It makes me feel much more comfortable with what’s going on and helps me sleep at night.

Teal Watkins, Zonge Engineering Ltd.

In short, I can actually see what’s happening. It makes me feel much more comfortable with what’s going on and helps me sleep at night.

Teal Watkins, Zonge Engineering Ltd.

You can have a result like this sooner than you think. Book a Demo and ask about our rapid 7-day roll-out plan to free your team from the slow paper processes that cost you money.