We interviewed Danielle Zivav, Director of Finance at OZZ Electric, for a no-bull look back over their experience so far with SiteDocs. What we found was shocking — even to us. “One person saved four hours in the first week,” says Danielle Zivav. “With a large company -– you do the math! Since adopting SiteDocs, the change feels priceless. The ROI is tenfold.”

Ready to Streamline and Leave Paper Behind

OZZ Electric has always prided themselves on future-focused thinking and leading innovation on the customer side. However, like so many other companies, their safety program began on paper and stayed there for far too long.

OZZ faced a challenge: they knew efficiencies would be found by cutting time spent on manual forms and the extra admin that goes with it, including data entry. Safety Managers had lots of binders and HR staff were stretched between the employees they served and their critical documentation that generated paperwork.

“We’re always looking to get to the next level,” says Danielle. “We recognized our safety program was a high-touch process that could be streamlined from daily printing, paper sorting, populating binders, bringing those to site, getting forms signed site-by-site, etc. We looked to SiteDocs as our partner in innovation.”

Crew Quickly Came to Love SiteDocs

OZZ proceeded with a roll-out plan to pilot SiteDocs at a handful of locations. This gave them the opportunity to discover time-saving optimizations in their form processes and implement these changes quickly without having to manage a complicated dance of replacing old paper forms with new ones.

“One of our foremen said he saved four hours in the first week. With a large company — you do the math!” Danielle shared. “Seemingly small workflow improvements prove invaluable for streamlining a larger company.”

Word travelled quickly. Through their pilot, an internal ‘SiteDocs Whiz’ naturally emerged and he was eager to get the other locations trained through video calls, which had equally impressive outcomes. Roy, an OZZ Electric Foreman, shared his experience of rolling SiteDocs out to his crew:

Roy, Foreman, OZZ Electric

Roy, Foreman, OZZ Electric

The SiteDocs Team is With You Every Step of the Way

Getting SiteDocs into the hands of workers on site was just the first step in transforming OZZ Electric’s paper safety processes into an efficient, digital program. As they continued to optimize their reporting processes, SiteDocs helped OZZ utilize more features and make adjustments along the way to streamline their safety communication.

“The trust and care we felt during our purchasing process continues to this day with our Senior Account Manager, Matt,” says Danielle. “Great customer service didn’t peter out; in fact, it ramped up. Matt has brought creative solutions to whatever we’ve thrown at him and he brings in the Technical Specialist and Support Specialist teams if he doesn’t have a tip-of-tongue answer. Prompt response times are a signature of SiteDocs.”

Danielle Zivav, Director of Finance, OZZ Electric

Danielle Zivav, Director of Finance, OZZ Electric

Analytics & Insights Support a Transformed Safety Culture

At the end of the day, Danielle reports that SiteDocs’ impact on their safety culture has been immeasurable. “Hundreds of little things got easier when we embraced SiteDocs. With customizable forms, and the ability to have pre-populated fields in forms, we expect to get even more insights, especially through the powerful Analytics tool. We have everything we need to stay on the cutting edge for years to come.”

“Since adopting SiteDocs the change feels priceless. The ROI is tenfold. Analytics is incredibly powerful and prompt attention and solutions from customer service is just a phone call or email away. The improvement to our workflows has truly been transformative.”